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Order management

  • At the time of the conclusion of the order you will receive an email from Axo.com in which we will summarize all the elements that make up the order.
  • How can I know if the order has been received by Axo.com?
  • Is it possible to cancel an order that has not yet been confirmed?
  • Is it possible to receive the purchase invoice?
  • Is it possible to postpone the date of sending an order?
  • If my order has received a gift (example free shipping costs, discount coupons, etc.) and by canceling an item I fall below the minimum threshold to be eligible, what happens?
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